E-mail or call 877-371-4300

Frequently Asked Questions

Here are some of the most common questions we receive. Let us know if you want to include anything else.

Is Elevate Roofing licensed to inspect roofs?
Elevate Roofing is a licensed roofing company providing roof inspections with great attention to detail. Our team includes certified inspectors and a former insurance adjuster, which means you can be confident that we will accurately assess the damage to your home. Not every roof needs to be replaced, but only an accurate and honest assessment will give you the information you need to make the best decision.
Do I need a roof inspection after a hail storm?
It’s not always necessary, but with Elevate Roofing, it doesn’t cost anything to find out! We give you a free and honest evaluation of the condition of your roof, and we never try to sell a roof replacement that isn’t needed. Our expert project managers, installers and knowledgeable office team members will serve and assist you through the entire process. Get in touch now to evaluate the condition of your roof.
Is it normal for new homes to need a new roof?
Homes are vulnerable to cumulative storm damage over time and no roof system is completely hail proof. Not every roof sustains significant damage from a single hail storm or high wind incident, but sometimes can occur even to a brand new roof. it may not be visible from a ground inspection and problems may not occur until several days after. Choosing one of our trained professionals to climb on the roof for a full inspection will put your mind at rest. Contact us today to schedule an appointment and we can have one of our highly trained professionals on your roof within hours.
Should I just call my insurance directly?
Unwarranted insurance claims can easily be denied, but your Elevate Roofing inspector can complete an assessment of your roof including provision of video and photos on request. By assessing the actual damage, our certified inspectors can help you make an educated decision regarding whether or not to file an insurance claim. We are familiar with the standards of insurance carriers and their intricate policies, and many insurance companies suggest that your roof should be inspected prior to filing a claim.
What if I Have Already Filed an Insurance Claim?
We understand all aspects of the roofing and insurance claims processes, and as a company with integrity you can be sure that we are here to serve your best interests. If you have already filed a claim, time is of the essence to have Elevate Roofing roofer perform an initial inspection so you’ll know the expected outcome from the adjuster meeting. It’s beneficial to have an Elevate Roofing licensed roofing contractor present to perform the roof and property inspection together with your adjuster. No damage will be overlooked, and while we are happy to assist you throughout the insurance claims process, getting started on the right foot is essential.
What if I have a small roof Leak?
Signs such as dark spots on your ceiling or water dripping into your house indicate you have a leak, but not all leaks are directly caused by storms. Worn out or improperly installed flashing can lead to leaks, as can issues with vents and other problems. Our trained professionals can assess the source of the leak and address the cause which may only require a minor roof repair. If you are experiencing roof leaks or suspect hail or wind damage to your roof, contact us today!

Would you like to talk with a roofing professional?

This is the place where you get a quick response. Go ahead, start now.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.